top of page

​Privacy and Cookies Policy

​At Jill's Homes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookies Policy explains how we collect, use, and safeguard your data when you visit our website and book accommodations through our platform.

Personal Information We Collect

When you use our services, we may collect the following types of personal information:

​

  • Name, email address, and contact details when you create an account or make a booking.

  • Payment details such as credit card information for processing transactions.

  • Information related to your booking preferences and travel history.

 

We collect this data to provide you with a seamless experience, process your bookings, and enhance our services.

​How We Use Your Information

Your personal information is used to:

​

  • Process and manage your bookings.

  • Provide customer support and respond to inquiries.

  • Send you confirmations, updates, and relevant information about your reservation.

  • Improve our website, offerings, and user experience based on your preferences.

  • Send marketing communications and special offers (only if you've opted in).

 

We never sell or share your personal information with third parties, except as required to complete your bookings or as outlined in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us:

​

  • Remember your preferences (e.g., language settings or login information).

  • Analyze website traffic and performance to improve functionality.

  • Provide relevant advertisements based on your browsing behavior.

 

You can manage your cookie preferences in your browser settings, where you can choose to accept or reject cookies. However, disabling cookies may affect your ability to use certain features on our site.

Data Security

​We take data protection seriously and implement appropriate security measures to safeguard your personal information against unauthorized access, disclosure, or loss. Our systems are designed to ensure that your data is handled securely and only accessible by authorized personnel.

Third-Party Links

Our website may contain links to third-party websites, such as booking partners or social media platforms. Please note that Jill's Homes is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

​

  • Access, update, or delete your personal information at any time.

  • Opt out of marketing communications.

  • Request details about how your data is being used.

 

To exercise these rights, please contact our support team. We are committed to respecting your privacy and ensuring that your data is handled with transparency and care.

Policy Updates

We may update this Privacy and Cookies Policy from time to time to reflect changes in legal requirements or our services. We encourage you to check this page periodically for updates.

bottom of page